UPDATED March 2022
Thank you for your continued support.
Our exchange and refund policy remains in place, in case any shows are unable to go ahead, so you can book with confidence.
Guidelines for attending events:
At the Belgrade, the safety of our audiences and staff members remains our top priority, to ensure that your trip to the Belgrade is a safe and enjoyable one.
Find out what safety measures we have put in place below. If you have any questions or concerns that are not covered here you can email a member of our Box Office team via firstname.lastname@example.org.
We look forward to welcoming you back to the Belgrade.
Please do not attend or visit the Theatre if you have COVID-19 or believe you may have COVID-19.
If you are unable to attend an event as a result of a Covid-19 diagnosis, and can demonstrate proof of a positive test, we will exchange your ticket to another performance of the same show, or credit your Belgrade Theatre account.
If you have purchased ticket protection via TicketPlan and are unable to attend a show because of Covid you will be able to make a claim from them for the cost of your tickets. Please note that TicketPlan is a separate company to the Belgrade Theatre so you will need to contact them directly for any matters regarding your ticket protection.
If these circumstances apply and you cannot attend please contact the Box Office via email@example.com
We continue to ask that visitors wear a face mask whilst in our building to ensure the safety of our audiences, staff and performers. Our staff will continue to wear masks in public areas.
Rigorous testing regimes and backstage protocols continue to be in place for theatre staff and performers, to allow the show to go on and to preserve the livelihood of our workforce after such a challenging time.
To help keep you safe the theatre will be thoroughly cleaned throughout the day, including before and after all performances. This will include the disinfecting of public areas including toilets, floors, doors and furniture.
Front of House staff and cleaners will follow all safety guidelines.
We have also installed kick-pads on toilet doors reducing your need to touch them.
Hand sanitising stations have been set up for your use. We ask that you sanitise your hands upon entering and exiting the building.
Our Fresh Air Handling system will be on in both auditoria. This system continually extracts the air from the auditorium and replaces it with fresh air.