Be Part of the Show – Join us as a Box Office Assistant at the Belgrade Theatre
Do you want to create meaningful connections between theatre and community?
The Belgrade Theatre is seeking a friendly, motivated Box Office Assistant to join our Front of House and Audiences Team. As one of the first points of contact for our visitors, you’ll play a vital role in shaping excellent customer experiences, supporting ticket sales, memberships and donations while maintaining the highest standards of customer care.
This role is perfect for someone passionate about live events and arts access, who thrives in a fast-paced, customer-focused environment.
Rate of Pay : £12.82 per hour
Department:Â Box Office
Contract: Casual
Location:Â Belgrade Theatre, Coventry (Please note: Applicants should live within commuting distance of the theatre.)
Shortlisting:Â w/c Mon 2 Mar
Interview: Thu 12 Mar
The application deadline for this role is Tue 3 Mar 2026.
About the Role
As a Box Office Assistant, you’ll work as part of a rota-based team handling in-person and phone ticket sales via Spektrix, our box office system.
You’ll provide accurate information about events, encourage deeper engagement through upselling memberships and donations, and ensure every customer leaves with a positive impression of the Belgrade.
You’ll also support the administration of group bookings, customer queries, and access requirements—contributing to the Belgrade’s reputation for outstanding service and accessibility.
This is a part-time, permanent role primarily working daytime shifts Monday to Saturday, with occasional evenings and Sundays as required.
For more information, including a person specification and a detailed job description, and to apply for the role, please follow the link here.
Disability Confident Committed Employer
As a Disability Confident Committed Employer, we have committed to:
- Ensure our recruitment process is inclusive and accessible,
- Communicating and promoting vacancies,
- Interviewing disabled people who meet the minimum job criteria,
- Anticipating and providing reasonable adjustments as required,
- Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work,
- At least one activity that will make a difference for disabled people
Find out more about the Disability Confident Employer Scheme here.
If you would like to be considered under the Disability Confident Employer Scheme, please reference that in your cover letter or application, and complete this form: Disability Confident Employer Scheme.
Finally, if you need any support to help you apply, please don’t hesitate to get in touch via recruitment@belgrade.co.uk, and we will do our best to meet your needs.
