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Front of House Volunteers

Volunteers are valued members of the Belgrade team. Volunteering is a great opportunity to gain practical work experience, learn new skills and make new friends, whilst playing a vital role at your local theatre.

Responsibilities:

  • To check that seating areas and evacuation routes are kept clear of any obstacles.
  • To check customers have the correct ticket for that performance.
  • To direct customers in/out of the theatre and to the appropriate facilities before, during and after each performance
  • To assist disabled patrons to their seats.
  • To assist in delivering excellent customer service to all patrons.
  • To ensure the theatre operates within the boundaries of health & safety during each performance
  • To supervise the audience during a performance taking appropriate action where necessary, e.g. asking patrons to quieten down or stop taking photos.
  • To act as an evacuation marshal as and when required
  • Post show to check the auditorium for lost property.
  • To maintain good working relationships with all persons associated with the Belgrade Theatre
  • To promote and comply with the Belgrade Theatre’s equal opportunity policy
  • To embrace and adhere to the Brand Values of the Belgrade Theatre.

Person Specification:
Essential

  • Good communication and interpersonal skills
  • PA polite and friendly nature
  • Ability to use own initiative
  • A flexible and adaptable approach to fulfilling the duties of the post
  • Ability to remain calm under pressure
  • To be punctual and reliable

Desirable

  • Experience of working with a volunteer scheme
  • Interest in theatre and the arts
  • Ability to think creatively
  • Enthusiasm for proactive customer relationship building

We operate a rolling programme of recruitment for our Front of House Volunteers.

For more information and to apply, download the Volunteer Pack at the bottom of this page.

Please note, we are unable to accept CVs.

Contact

For any enquiries about this role, or the application process, email recruitment@belgrade.co.uk

Download the full Job Pack and Application Form