Access Facilities

There is a range of seating available throughout our ground floor and first floor foyers. These vary from padded benches, armed chairs and tall chairs.  

We also have an interval order service for all performances, which allows you to order drinks that will be prepared and ready for collection at the time of the interval, meaning you can beat the queues.

The foyers, auditoria, bars and café are all accessible without the use of steps. There are lifts at either end of the building allowing access to the first floor foyers.  

The floor throughout the ground and first floor of the foyer is carpeted with hard floor surfaces marking the transitions to our bars, the café and lift lobbies.  

Inside the auditoria, there are some seats that can be accessed step-free, however, the majority of the auditoria is only accessible by steps. 

To find out what step-free seating is available for a particular show, please contact the Box Office. 

Toilets are located on both the ground and first floors.  

A gender neutral accessible toilet is located opposite the Box Office on the ground floor to the left of the B2 bar. There is also another located at the other end of the building opposite the B1 lift on the ground floor. 

For those seated in the stalls, these are located a short distance away from doors A & B. 

Gender neutral toilet facilities are located on the first floor.

Please note that if you are seated in the circle, you will need to use the facilities located on the first floor which is one floor below circle level. 

We offer a free essential companion ticket to anyone who is registered with us. More information on how to join our Access scheme can be found here.

We have a variety of equipment available for you to use during your visit: 

Wheelchair – We have an on-site wheelchair available for use during your visit inside the theatre. Please let us know in advance of your visit if you require the use of this. 

Audio Description Headsets – These are available at a £5 refundable hire deposit and can be reserved at the time of booking your tickets for one of our audio-described performances but will also be available on the day (subject to availability).

On arrival, please visit our Merchandise Counter, located next to the Box Office. Here, a member of our Front of House team will issue you with a headset and talk you through how to use it if required.

Hearing Loops – These are available at a £5 refundable hire deposit and are used to enhance the sound through your hearing aids.  

On arrival, please visit our Merchandise Counter, located next to the Box Office. Here, a member of our Front of House team will issue you with a headset and talk you through how to use it if required. 

Ear Defenders – Ear Defenders are available at a £5 refundable hire deposit. These are available from our Merchandise Counter which is located next to our Box Office. Please speak to a member of our Front of House team who will be able to issue these if required. 

Fidget Toys – A stock of fidget toys is kept at the Box Office, so just pop along and a member of the team will be happy to help. 

Assistance Dogs – Assistance dogs are welcome at the Belgrade. If you are planning to bring an assistance dog with you, please let our Box Office know in advance of your visit so they can discuss your requirements and how best to support you. 

Please note that Assistance Dogs may not always be able to enter the auditorium during a performance.