Belgrade Theatre is working with Nimbus Disability to make booking access tickets clearer, more consistent and more customer friendly.
Nimbus runs the Access Card scheme and Digital Access Pass system, which help us understand your access requirements and offer the right support when you book and visit.
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You can link your existing Access Card to your Belgrade Theatre booking account here. Once linked, your access requirements will be available to our Box Office and Front of House teams, helping us support your visit and show suitable access ticket options when you book.
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If you are already on Belgrade Theatre’s Access Register, you can continue to use it until your current registration expires. When it is time to renew, we will help you register with Nimbus for either a free Belgrade Theatre Digital Access Pass or a paid Access Card.
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The Nimbus Access Card scheme is for customers who need adjustments to help make their visit more comfortable. This may include essential companion tickets, queue assistance, accessible entrances, wheelchair spaces, clear sightlines for BSL interpretation, or other reasonable adjustments.
Nimbus Disability is run by and for disabled people and is recognised as a leading authority on accessible ticketing. They review your access requirements securely and allocate symbols that help venues understand the barriers you face, without you needing to explain your circumstances each time you book.
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Free Belgrade Theatre Digital Access Pass
You can apply for a free Digital Access Pass through Nimbus for use at Belgrade Theatre. You will need to provide evidence and information about your access requirements. If approved, your pass will be valid for three years and you will receive a digital ID number
to link to your Belgrade Theatre account. The Digital Access Pass is not a physical card and can only be used to book tickets at the Belgrade Theatre.
Access Card
You can choose to upgrade to a Access Card. This is a paid card that is recognised by many venues and events across the UK and beyond. It provides the same access recognition as the free Digital Access Pass for Belgrade Theatre, plus wider use with other participating organisations. If you regularly visit other venues, check the Access Card website to see whether the places you visit recognise the Access card before deciding whether to upgrade.
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1. Apply online through Nimbus using Belgrade Theatre’s registration link: https://app.accesscard.online/apply/belgrade-theatre/
2. Choose either the free Belgrade Theatre Digital Access Pass or the paid Access Card.
3. Provide the requested evidence and information about your access requirements. This should explain the barriers you experience and the support or adjustments you may need when booking or visiting.
4. Wait for Nimbus to process your application. Applications usually take around five working days.
5. Once approved, Nimbus will email you a registration number.
6. Link your registration number to your Belgrade Theatre booking account so access ticket options can appear when you book.
7. For Belgrade Theatre access booking support, contact Box Office on 024 7655 3055 or email access@belgrade.co.uk.
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For more information, please download our Frequently Asked Questions here.
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· Belgrade Theatre ticket information: www.belgrade.co.uk/your-visit/ticket-information/
· Belgrade Theatre Box Office phone: 024 7655 3055
· Belgrade Theatre access email: access@belgrade.co.uk
· Access Card contact page: www.accesscard.online/contact-us/
· Access Card help centre: nimbusdisabilityhelp.zendesk.com/hc/en-gb
· Access Card support email: cards@accesscard.online
· Access Card support phone: 0330 808 5108